Welcome to U.S. Citizen Services at the American Institute in Taiwan (AIT). We have office in Taipei and in Kaohsiung to provide information and assistance to U.S. citizens in Taiwan. U.S. Citizen Services at AIT consists of the Passport & Citizenship Unit, the Special Consular Services Unit, and the Federal Benefits Unit. We are closed to the public on U.S. and Taiwan Public Holidays.
The AIT Kaohsiung Branch Office is located on the Fifth Floor of No. 88, Chenggong 2nd Road, Qianzhen Dist., Kaohsiung City. All U.S. Citizen Services are provided by appointment.
Visa Services
Can I apply for my U.S. visa at AIT Kaohsiung Office?
All visa services are processed in AIT Taipei. If you have any questions regarding visa services, please visit our Global Support Services (GSS) website or email support-taiwan@ustraveldocs.com.
Electronic System for Travel Authorization (ESTA)
Can I apply for Electronic System for Travel Authorization (ESTA) at AIT Kaohsiung Office?
ESTA must be applied on https://esta.cbp.dhs.gov/. Please note that application fee is US$14 only.
For more information about ESTA, please visit Visa Waiver Program page.
Online Appointment System
Can I visit AIT Kaohsiung Office directly for consular services without an appointment?
In order to ensure efficiency and provide you with better service, all visitors for consular services need to have an appointment.
Please visit Online Appointment System to make an appointment.
*Please note that due to the COVID-19 pandemic, we can only offer limited appointments.
Smart Traveler Enrollment Program (STEP)
I would like to register my trip here in Taiwan with AIT Kaohsiung Office, what should I do?
Please visit STEP to register your trip to receive alerts and ensure you can be located in an emergency.
Services AIT Kaohsiung Provides
Can I renew my U.S. passport at AIT Kaohsiung Office?
You may renew your U.S. passport at AIT Kaohsiung Office. For more information on passport services, please visit Passport Services on AIT website.
Save time, fill online: U.S. Passport Applications and Forms
I am a U.S. citizen, can I report my child’s birth at AIT Kaohsiung Office?
Congratulations on your child’s birth! You may report your child’s birth at AIT Kaohsiung Office. For more information on reporting your child’s birth, please visit Birth on AIT website.
Can I notarize documents for use in the United States at AIT Kaohsiung Office?
Only certain documents written/typed in English can be notarized at AIT for use in the United States. For more information, please visit Notarial Services on AIT website.
How Can I Pay for Consular Services Fees (in Person)?
Accepted payment methods are:
- Credit cards (Visa, Mastercard, Discover, JCB, Diners Club, and American Express are accepted)
- USD Cash
- NTD Cash
- USD money order (cashier’s check, bank draft) issued by a local bank in Taiwan. Your money order must be issued within the past five (5) months and payable to American Institute in Taiwan. We do NOT accept personal checks.
Please also be prepared to pay with cash in case the credit card verification system is temporarily unavailable. There is an ATM downstairs AIT Kaohsiung Office.
COVID-19 Information
IRS Economic Impact Payment
Please visit Internal Revenue Service’s website for information.
Useful Information for LPRs (Green Card Holders) During COVID-19
Please note: If you have been outside of the United States for more than 365 calendar days, you may no longer be in Lawful Permanent Resident (LPR) status and must consult U.S. Citizenship and Immigration Services (USCIS) for further guidance by calling the USCIS Contact Center at +1 (212) 620-3418. AIT does not have jurisdiction over the status of LPRs and any request for official guidance should be directed to the USCIS. There is no USCIS office in Taiwan.
As an LPR, how long can I stay outside of the United States without potentially losing residency?
Generally, you can stay outside the U.S. for up to one year. If you have been issued a Re-entry Permit, which applicants must apply for while in the U.S., you can stay outside the United States as long as your Re-entry Permit has not expired. Please note, per USCIS, the abandonment of residency may be found to have occurred on trips of less than a year outside of the United States if is determined you did not intend to make the U.S. your permanent residence. For further information, please see the USCIS website here.
What will happen if I am out of the United States for more than six months?
Staying outside the United States for more than 6 months but less than one year will subject you to additional questioning when you return to the United States, but you are not required to have a Re-entry Permit.
Can I return to the United States after I have been out for more than a year?
If you are a Lawful Permanent Resident and you have been outside the United States over one year (or beyond the validity of your Re-entry Permit) for reasons beyond your control, you may be eligible for a Returning Resident Visa (SB-1).
If you intend to stay outside the United States for a year or more, you will need a Re-entry Permit. You will need to apply for the Re-entry Permit on Form I-131 Application for Travel Document. You cannot apply for a Re-entry Permit while outside the United States, so make sure you get your I-131 submitted before you leave the country. The Re-entry Permit is good for up to 2 years and cannot be extended.
Can I apply for a Re-entry Permit now that I am outside of the United States and cannot return?
Pursuant to USCIS policy, you cannot apply for Re-entry Permit when you are outside of the United States. You must apply for one before you depart the United States. Also, an expired Re-entry Permit cannot be extended.
Will USCIS consider the current COVID-19 situation as an exceptional circumstance and allow affected LPRs presently outside of the United States to retain their LPR status?
There has not been an announcement or policy exception issued by USCIS regarding this issue. LPRs who have stayed outside of the United States for more than one year, or longer than the validity of their Re-entry Permits, are generally considered to have abandoned their LPR status.
If your case falls under either of these scenarios and you wish to return to the United States, you will need to apply for a Returning Resident Visa (SB-1) with AIT Taipei’s Immigrant Visa (IV) Unit. Please see instructions here.
What if my green card is lost/stolen or has expired?
Please visit Lost/Stolen/Destroyed Green Cards information page for more details. You may also contact support-taiwan@ustraveldocs.com.
What if I contacted USCIS and have yet to receive an answer?
It is recommend you wait for their answer, and review all the resources available on the USCIS website before taking further action. Our office is unable to provide advice or guidance regarding what actions an LPR should take. Any questions pertaining to LPR status should be directed to USCIS.